Terms of service

TERMS OF SERVICE

ATWOZ COSMETICS (PTY) LTD

Welcome to ATWOZ COSMETICS (PTY) LTD. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws of South Africa. You also agree to use our website only for lawful purposes.

2. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You accept responsibility for all activities that occur under your account and agree to notify us immediately if you suspect any unauthorized access.

3. Product Information

We aim to ensure that all product descriptions, images, prices, and specifications displayed on our website are accurate. However, product packaging, colours, and availability may vary slightly. We reserve the right to correct any errors or update information without prior notice.

4. Pricing

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated. Prices may change at any time without prior notice. If a pricing error occurs, we reserve the right to cancel or refuse the affected order and issue a full refund if payment has already been received.

5. Orders

Placing an order does not automatically guarantee acceptance. Every order is subject to stock availability, payment verification, and fraud prevention checks. We reserve the right to decline or cancel any order at our sole discretion.

6. Payments

Orders will only be processed after successful payment confirmation. We accept the payment methods available during checkout.

7. Shipping & Delivery

Estimated delivery times are provided for guidance only. Delays caused by courier companies, customs, weather conditions, or events beyond our control are not the responsibility of ATWOZ COSMETICS (PTY) LTD.

8. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund Policy. Please review the Refund Policy before placing your order.

9. Intellectual Property

All content on this website, including text, product images, graphics, logos, trademarks, icons, and website design, remains the exclusive property of ATWOZ COSMETICS (PTY) LTD. No content may be copied, reproduced, published, or distributed without our prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, ATWOZ COSMETICS (PTY) LTD shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

11. Privacy

Your privacy is important to us. Any personal information collected through our website will be handled according to our Privacy Policy.

12. Changes to These Terms

We reserve the right to amend these Terms of Service at any time. Any changes will become effective immediately upon publication on our website. Continued use of our website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the South African courts.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

ATWOZ COSMETICS (PTY) LTD
Website: www.atwozcosmetics.com
Email: atwozcosmetics0@gmail.com
Phone: +27 81 232 7484

Our customer support team will respond to your enquiry as soon as reasonably possible during normal business hours.